Advice · At-home care

Should I bath my dog before their grooming appointment?

It feels polite to hand over a clean dog. Here's why your groomer would rather you didn't.

Usually, no. A full groom includes a bath and blow-dry, so a wash the night before doubles up on the part we already do best. Worse, bathing an unbrushed coat can tighten loose tangles into solid mats and change what your groomer can safely do. Arrive as you are, and save the home bath for between visits.

Why doesn't a bath before the groom help?

Because the groom starts with one anyway. Every full groom begins with a bath in a shampoo chosen for your dog's coat type, a thorough rinse, then a blow-dry with a purpose-built dryer that pushes water out of the coat while it's brushed section by section. That bath isn't a nicety, it's the foundation of the haircut: clippers and scissors only cut cleanly through a freshly washed, completely dry, fully brushed-out coat. However good your bathroom effort was, the coat still goes through the same preparation on the day, so the pre-wash simply gets redone.

Can a home bath actually make the groom harder?

It can, in three common ways. First, knots: water tightens loose tangles into firm mats, so bathing a coat that hasn't been brushed right through sets every hidden knot harder against the skin. Second, dampness: home dryers and towels rarely get a curly or double coat dry at the skin, and a coat that stays damp underneath can mat further and irritate the skin. Third, frequency: a dog washed at home on Wednesday and again at the salon on Thursday is being stripped of natural coat oils twice in two days, which is how skin ends up dry and flaky. And if matting has already set in close to the skin, brushing it out isn't safe or kind, so the groom may need to become a shorter clip: exactly the outcome that well-meant bath was trying to avoid.

When is washing before the appointment the right call?

There are a few honest exceptions. If your dog rolls in something dead on the oval or finds something foul at the beach on the morning of the groom, a quick rinse with plain water and a very good towel-dry is completely reasonable, for everyone's sake. If they're caked in mud, the better trick is to let it dry and brush the worst out, since wet mud just spreads. Either way, mention it at drop-off so your groomer knows what the coat has been through. What we'd steer you away from is a full shampoo the night before: it adds the risks above and saves nothing.

What should you do before a groom instead?

The most useful preparation costs nothing. If the coat is comfortable to brush, a few minutes of brushing in the days beforehand keeps knots from settling in. Give your dog a decent toilet walk before drop-off so they arrive settled. Have a think about the style you want, and point out anything worth knowing at check-in: a new lump, a sore spot, an ear they've been scratching. That thirty-second conversation shapes the whole groom. Byford owners, remember the salon runs by appointment on Mondays, Wednesdays and Fridays and grooms small to medium dogs up to about 17kg, so plan the week accordingly: details on our Byford page.

So when should you bath your dog at home?

Between grooms, not before them. A home bath every few weeks keeps a dog fresh through a Perth summer of beach runs and river swims, as long as you brush first, rinse thoroughly and dry properly: our guide to bathing your dog at home walks through the dos and don'ts. And if you'd rather leave the washing to us entirely, our Wellness Club covers bath and hygiene care between full grooms, which suits dogs who are easier to manage in a professional tub than in yours.

Frequently asked questions

Should I bath my dog the night before their groom?

There's no need, and it can backfire. The groom includes a bath and blow-dry, and washing an unbrushed coat can tighten tangles into mats. If you do bath at home, brush first and make sure the coat is completely dry.

Does a full groom always include a bath?

Yes. Every full groom includes a bath with a shampoo suited to your dog's coat, followed by a thorough blow-dry and brush-out before any clipping or scissoring starts.

My dog rolled in something foul this morning. What do I do?

A quick rinse with water and a good towel-dry is fine, then let us know at drop-off. We'd rather meet a smelly dog than a freshly washed, still-damp one, and the groom will sort out the rest.

Will a matted coat still be washed and groomed?

We'll check the coat before starting and talk the options through with you. Heavy matting can't be brushed out safely or kindly, so a shorter clip is usually the better route, with a plan to keep the coat comfortable as it grows back.

Skip the pre-wash

The bath's included. Book a full groom at Jandakot, O'Connor or Byford.

More advice: Bathing your dog at home · What happens during a full groom